Mitigate supply disruption with a Service Level Agreement for critical consumable products
- By Jeni Thomas
- 15 Jun 2022
If running out of garments, gloves, sprays or wipes is your worst nightmare at work, it’s likely you work in the cleanroom industry. Our clients rely on a reliable supply of critical products to keep production running smoothly and contamination-free.
Our expansive portfolio of consumables and equipment gives our clients access to over 2,000 products from more than 40 brands—all from a single supplier. Our expert team build tailored Service Level Agreements with supportive pricing and flexible delivery mechanisms to make sure you never run out.
With a Service Level Agreement, you can operate with peace of mind knowing that your consumables supply is secure. Working with pre-determined products and volumes not only reduces the risk of supply issues causing disruption to your critical processes; it also gives access to the best pricing.
Dedicated service
A dedicated Account Manager gives you direct access to the best service and expertise. They’ll be there to support you day-to-day and as your needs develop. Regular reviews will be arranged to optimise our service.
Flexibility
Things change, and we’ll do our best to support you when they do. Every SLA comes with amendment and cancellation options. You can choose to call off products within your agreement, or have products delivered in instalments in accordance with the delivery schedule.
Secure supply
With your monthly and annual consumption agreed we’ll secure your stock in advance, then deliver it on a date and at a frequency that suits you.
Value
Our procurement team negotiates the very best prices across our full portfolio. By committing to an SLA, you’ll benefit from a commercially competitive supply agreement.
Single source
Our product range has been built to meet all of your consumables and equipment requirements. By consolidating your supply chain, you will save time and receive consistently high levels of service. Our large product portfolio carries reserves of alternative products for emergency backup, protecting against the unexpected.
Going the extra mile
Sometimes it’s the small touches that make a big difference. We’ll work with you to find out how we can improve your purchasing experience by reducing admin tasks. Tasks like supplying the certificates you require with the products can be built into the agreement.
Would you like to talk to us about a Service Level Agreement? Contact us today!